Refund & Cancellation Policy
Operated by RIAS TRIP PRIVATE LIMITED • Sri Ganganagar, Rajasthan, India
1. Digital Flight Decision Report ($9 USD One-Time Purchase)
The Full Decision Report is a digital information product generated on-demand for a specific flight comparison. Your input workspace opens after verified payment through Dodo Payments. The report and PDF are generated after you confirm sufficient flight details. There are no recurring subscriptions or recurring billing charges.
2. Technical Delivery Issues & Satisfaction Guarantee
If a technical error or network interruption prevents access to your purchased report or PDF download, our support desk will immediately re-verify your entitlement and issue a direct access link, or process a full refund within 3–5 business days.
3. Refund Request Process
To request assistance or a refund, please contact our support desk at info.riastrip@gmail.com with your Order ID (e.g. `ORD-XXXXXXXX`) and the email address used at checkout. Approved refunds are processed promptly to the original payment method.