Refund & Cancellation Policy
Operated by RIAS TRIP PRIVATE LIMITED • Sri Ganganagar, Rajasthan, India
1. Digital Consequence Passes & Itineraries ($9 Express Pass, $19 Explorer VIP, $49 Architect Pro)
Digital intelligence passes provide immediate, automated computation of consequence risk indices (Fatigue $F$, Cost Creep $W$, Chaos $C$, Regret $R$) and instant downloadable PDF deliverables. Purchases are delivered instantaneously upon gateway authorization.
2. Technical Delivery Failure & Satisfaction Review
If a verified server error or gateway transmission failure prevents report delivery, our merchant team will re-issue access tokens immediately or issue a full refund within 3–5 business days.
3. Refund Request Process
To request a refund or report delivery assistance, email our merchant support desk at info.riastrip@gmail.com with your Order ID (e.g. `ORD-782910`) and purchase email. Approved refunds will be credited back to your original payment method.